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Daughters Of India Return Policy

Return Policy
Let's learn about return policy from daughter's of India brand.

As avid fashion enthusiasts, the thrill of unwrapping a new outfit is unparalleled. Yet, what if that eagerly awaited attire doesn't quite meet your expectations? Daughters of India, an esteemed online fashion retailer, recognizes this dilemma and endeavors to provide a flexible returns policy to ensure utmost customer satisfaction. In this detailed exploration, we will delve into the intricacies of the Daughters of India returns policy, guiding you through the process and addressing common queries.

Frequently Asked Questions (FAQs):

1. **How do I initiate a return with Daughters of India?**
To initiate a return, visit Daughters of India's Returns Portal. The process is streamlined to ensure convenience for customers seeking returns.

2. **What is the return period for Daughters of India?**
Daughters of India accepts returns within a 14-day window from the date of purchase. Beyond this period, unfortunately, returns cannot be honored, regardless of the item type.

3. **What condition should the items be in for a return?**
Eligible items for return must be in their original condition, unworn, unwashed, with tags attached, and neatly folded in the provided Daughters of India tote bag. Signs of wear or damage will render the return ineligible.

4. **How are sale, discount, and promotion items handled?**
Sale, discount, and promotion items are eligible for store credit only, within the 14-day return period. No refunds are offered on such items, including those from events like the Slow Friday Sale or Holiday Sale.

5. **What about shipping costs for returns?**
Shipping costs are non-refundable, and customers are responsible for the return shipping fees, except for those located within Australia and the USA.

6. **How does the store credit system work?**
Daughters of India provides an online store credit within 14 days of the purchase date. The credit is issued via email and has no expiry date.

7. **Are return labels provided, and how does it work for international orders?**
Domestic orders within Australia and international orders within the USA receive pre-paid postage return labels. International orders outside the USA must arrange return postage at their expense, using a trackable shipping service.

8. **What is Daughters of India's refund policy for full-priced items?**
Refunds are offered on full-priced items within 14 days of purchase, with the refund processed to the original payment method.

9. **Are there any deductions from the refund amount?**
Yes, for domestic orders within Australia, a $10 postage fee, and for international orders within the USA, a $30 AUD postage fee will be deducted from the refund amount.

10. **Can I make changes to my order after placing it?**
Unfortunately, Daughters of India cannot accommodate changes to orders once placed. However, the flexible returns policy allows adjustments post-receipt.

11. **How long does the return processing take?**
Daughters of India aims to process returns promptly, but customers should allow up to 5 business days for the return to be processed. Delays may occur during sale events like the Slow Friday Sale.

12. **Does Daughters of India offer price adjustments for promotions and discounts?**
No, Daughters of India does not offer price adjustments for promotions and discounts. These cannot be applied retroactively to orders.

13. **What if I encounter issues with my return?**
For further assistance, reach out to Daughters of India's customer support via email at hello@daughtersofindia.net. The team is ready to address any concerns.

14. **What happens if my return gets lost in transit?**
Daughters of India is not responsible for lost or missing returns. It is strongly advised to use a trackable shipping service to avoid such situations.

15. **Why is a trackable shipping service recommended?**
Using a trackable shipping service ensures that your return is safely delivered to Daughters of India's warehouse, providing peace of mind. It is essential for confirming the return and issuing refunds or store credit.

Understanding the Daughters of India returns policy is crucial for a seamless experience. Whether it's navigating the return process, handling sale items, or ensuring a secure return journey, this guide equips you with comprehensive insights. Remember, using a trackable shipping service is your key to a hassle-free return, ensuring your fashion journey with Daughters of India remains delightful.
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